8000 | RETURNS & REFUNDS
At 8000 , we strive for perfection in every piece. If your order doesn't live up to your expectations, we've made our return process as seamless as our designs.
RETURN POLICY
-
14-DAY WINDOW: You have 14 days from the date of delivery to request a return.
-
CONDITION: Items must be returned in their original condition —unworn, unwashed, and with all original tags and packaging intact.
-
EXCLUSIONS: For hygiene reasons, caps and accessories must be returned with all protective seals or branding stickers untouched.
HOW TO RETURN
-
REGISTER: Contact our support team at Wear8000contakt@gmail.com with your order number and reason for return.
-
PACK: Place the items securely in their original packaging.
-
SHIP: Send the package to our warehouse. We recommend using a tracked shipping service, as the package is your responsibility until it reaches us.
REFUNDS
Once we receive and inspect your return, we will process your refund immediately.
-
PROCESSING TIME: Please allow 5-7 business days for the refund to appear in your account.
-
METHOD: The refund will be issued to the original payment method used during checkout.
-
SHIPPING COSTS: Original shipping fees are non-refundable.
NOTE: If you received a defective item or the wrong product, please contact us immediately so we can fix it. Quality is our priority.